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TO BUY

7

What does your grading system mean?
Can I cancel or modify my order?
What is your sourcing service?
Is there a buy-back service?
What is your return policy?
Do you provide authentication certificate?
How long does it take to receive my order?

AUTHENTICATION

5

How long does it take to return the item after physical authentication?
Which brands do you authenticate?
Do you provide any reports after authentication?
How long does your authentication process take?
How can you assist me in authenticating an item?

DELIVERY

5

What if my items get lost during delivery?
Can I track my order online?
Is a signature required for delivery?
What are the customs and taxes?
Do you provide international shipping?

TO SELL

5

How to sell?
How much do your charge?
What brands and items do you accept?
When and how will I receive payment?
What if my item has been identified as fake?

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TO BUY

TO BUY

What does your grading system mean?
Can I cancel or modify my order?
What is your sourcing service?
Is there a buy-back service?
What is your return policy?
Do you provide authentication certificate?
How long does it take to receive my order?

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