Shipping Information

At Elite Luxury London, we are committed to providing a seamless and reliable shipping experience for our customers. Currently, we only offer shipping to UK-based customers. International shipping will be available soon, so stay tuned for updates!

· Shipping Fee: £8 per order

· Delivery Time: Sellers have a 7-day window to deliver their items to us. Once we receive the items, we will aim to complete the verification process within 3 business days.

· Insurance Option: You can purchase our Damage Insurance for £25, which lasts for one year. If any damage occurs during this period, we will restore your item for free.

Returns Policy

Our returns policy is designed to ensure fairness and transparency for all parties involved. Please read the following guidelines carefully:

· No Returns: As items are sold by individual sellers, we do not offer returns. However, we take great care to verify the authenticity and condition of every item before it is listed on our platform.

· Item Verification: Upon receiving an item, we conduct a thorough inspection to ensure it matches the description provided by the seller. If an item does not meet our standards, we will refuse it.

· Final Sale: Once an item is verified and delivered to the customer, the sale is final, and no refunds will be issued.

· Relisting Option: If you are not satisfied with your purchase, you can relist the item on our website for free.

Damage Insurance

To provide additional peace of mind, we offer a Damage Insurance option:

· Cost: £25 per year

· Coverage:  If your item experiences damage due to a manufacturing defect within the insurance period, we will restore it free of charge.

Contact Us

If you have any questions or need further assistance, please don’t hesitate to contact our customer service team.

Contact Us: Info@eliteluxurylondon.com

Thank you for choosing Elite Luxury London. We look forward to serving you!